Issues with Experience Keys

Incident Report for Second Life

Resolved

This issue with errors such as XP_STORAGE_EXCEPTION has been resolved; however, Residents may still see lingering experience key performance issues. For any new experience key errors, please contact Support.

Posted Jan 05, 2021 - 11:19 PST

Monitoring

We believe this issue has been fixed, and are monitoring for any new reports.

Posted Dec 23, 2020 - 07:07 PST

Investigating

We are aware that some calls to the Experience Keys system in LSL may return errors like XP_STORAGE_EXCEPTION on occasion. Retrying calls may work after some time.

Posted Dec 21, 2020 - 16:00 PST

This incident affected: Inworld Services (Experiences).