Rolling Restarts for Second Life Main Channel
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, May 21st beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Investigating: Touch_Start Bug
Investigating - We are currently aware of a bug causing touch_start to no longer function properly on prims with full alpha textures. We are working to resolve the matter but in the mean time if you use Ctrl+Alt+T to enable highlight transparent (causes red-tint on alphas), it will make them clickable.
May 10, 15:59 PDT
Second Life Regions Under Maintenance
Second Life Main Channel Regions ? Under Maintenance
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Under Maintenance
Group Text Chat Operational
L$ Transactions Operational
Rezzing Under Maintenance
Voice Chat ? Operational
Profiles Operational
Teleports Under Maintenance
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts Second Life RC Server Channels May 22, 07:00-13:00 PDT
We will be performing rolling restarts for regions on the RC server channel on Wednesday, May 22nd starting at 7am SLT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on May 20, 13:13 PDT
Past Incidents
May 20, 2019
Unscheduled Marketplace Maintenance
Resolved - Today's unscheduled Second Life Marketplace maintenance is now complete. Please feel free to resume transacting on the Marketplace.
May 20, 15:43 PDT
Investigating - We are currently undergoing unscheduled Second Life Marketplace maintenance. Transactions may not be updating, deliveries may be delayed and all other Marketplace information may not be updating in a timely fashion. We ask that you please refrain from making Marketplace purchases until this maintenance is complete. Please check this post for updates.
May 20, 14:55 PDT
May 19, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:00 PDT
Scheduled - Phone and chat support will be unavailable from 9:00 AM PDT to 10:00 AM PDT today, May 19th, 2019. Ticket submissions will still be available at this time.
May 19, 08:22 PDT
May 18, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 PDT
Scheduled - Phone and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, May 18th, 2019. Ticket submissions will still be available at this time.
May 18, 09:44 PDT
May 17, 2019

No incidents reported.

May 16, 2019
Scheduled Network Maintenance
Completed - Our engineers have completed the maintenance on the Second Life network. Thanks so much for the patience with us this week, we really appreciate it!
May 16, 14:45 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 15, 21:37 PDT
Update - The scheduled maintenance for May 15th (Wednesday) has been completed. There will be more more maintenance performed until tomorrow evening. (Thursday)
May 15, 17:46 PDT
Update - The scheduled maintenance for tonight has concluded. (Tuesday) There will be no more work done until tomorrow evening. (Wednesday)
May 14, 21:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 17:15 PDT
Scheduled - Our engineers will be performing maintenance on the Second Life network May 14 - 16. We hope to perform most of the maintenance early in this window, but it may extend several days if needed.

Residents may experience problems connecting to, being disconnected from, or an inability to log in during this time, as well as possible issues rezzing objects, teleporting, or crossing regions. We hope to keep these disruptions to a minimum and greatly appreciate your patience during this time as we work to make Second Life more robust.

We will resolve this status once the maintenance has been fully completed.
May 14, 17:12 PDT
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:30 PDT
Scheduled - Phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, May 16, 2019. Ticket submissions will still be available at this time.
May 16, 10:04 PDT
May 15, 2019
Land Store Maintenance
Resolved - This incident has been resolved.
May 15, 10:06 PDT
Investigating - We are currently investigating an issue with the Land Store, and are working to resolve it. Please follow this blog for updates.
May 15, 09:55 PDT
Rolling Restarts Second Life RC Server Channels
Completed - The scheduled maintenance has been completed.
May 15, 09:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Bluesteel, Magnum, and LeTigre server channels on Wednesday, May 15th at 7AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 15, 06:01 PDT
May 14, 2019
Scheduled Network Maintenance
Completed - The maintenance has been completed and services have been restored.
May 14, 02:27 PDT
Verifying - We are bringing services back online. Logins have been turned back on. Your experience may still be bumpy as normal concurrency resumes. Thank you for your patience!
May 14, 01:43 PDT
Update - The maintenance is still in progress. We're making good headway and are working to have SL services restored soon.
May 14, 00:33 PDT
Update - We are continuing to work on the Second Life networks. Logins have been temporarily disabled. Second Life websites have been restored.
May 13, 23:02 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 22:00 PDT
Update - Maintenance work is underway. Our engineers are actively working on the Second Life network. We appreciate your patience while they work.
May 13, 21:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 PDT
Scheduled - Our engineers will be performing maintenance on the Second Life network May 13 - 16. We hope to perform most of the maintenance early in this window, but it may extend several days if needed.

Residents may experience problems connecting to, being disconnected from, or an inability to log in during this time, as well as possible issues rezzing objects, teleporting, or crossing regions. We hope to keep these disruptions to a minimum and greatly appreciate your patience during this time as we work to make Second Life more robust.

We will resolve this status once the maintenance has been fully completed.
May 7, 16:16 PDT
May 12, 2019
Scheduled Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 PDT
Scheduled - Chat support will be unavailable from 6:00 AM PDT to 3:00 PM PDT today, May 12th, 2019. Ticket submissions will still be available at this time.
May 12, 05:50 PDT
Concierge Phone Support Unavailable
Resolved - This maintenance has been completed.
May 12, 10:31 PDT
Investigating - Concierge phone and chat support will be unavailable from 9:30 AM PDT until 10:30 AM PDT on Sunday, May 12th. Ticket submissions will still be available at this time.
May 12, 09:11 PDT
May 11, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:00 PDT
Scheduled - Phone and chat support will be unavailable from 9:00 AM PDT to 10:00 AM PDT today, May 11th, 2019. Ticket submissions will still be available at this time.
May 11, 08:32 PDT
May 9, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 13:30 PDT
Scheduled - Phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, May 9, 2019. Ticket submissions will still be available at this time.
May 9, 10:18 PDT
Rolling Restarts RC Cake
Completed - The scheduled maintenance has been completed.
May 9, 11:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:18 PDT
Scheduled - We will be performing rolling restarts for regions on RC Cake today, Thursday May 9, 2019. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 9, 11:17 PDT
May 8, 2019
Unscheduled Maintenance
Resolved - We have completed the unscheduled maintenance. Thank you for your patience during this time.
May 8, 16:13 PDT
Investigating - Second Life is currently undergoing unscheduled maintenance. This may result in troubles logging on or using inworld services. Please watch this blog for further information.
May 8, 12:43 PDT
Rolling Restarts Second Life RC Server Channels
Completed - The scheduled maintenance has been completed.
May 8, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Bluesteel, Magnum, LeTigre, and Cake RC server channels on Wednesday, May 8th at 7AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 6, 12:37 PDT
May 7, 2019
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
May 7, 08:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, May 7th beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 6, 12:40 PDT
← Incident History Powered by Statuspage