All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Monday, February 26th, Premium and Concierge Live Chat services as well as Concierge Phone Supports operating hours will have changed. Our new hours will be:

9:00AM EST - 6:00PM EST (6:00AM PST - 3:00PM PST), 7 days a week.

As always, support ticket submission will remain available 24 hours a day, 7 days a week.
Posted on Feb 23, 13:22 PST
Past Incidents
Feb 24, 2018

No incidents reported today.

Feb 23, 2018
Completed - The scheduled maintenance has been completed.
Feb 23, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:00 PM to 1:00 PM PST, today February 23rd, 2018. Case submissions are still available
Feb 23, 09:31 PST
Feb 22, 2018

No incidents reported.

Feb 21, 2018
Completed - Today's scheduled maintenance is complete.
Feb 21, 11:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, and LeTigre RC server channels beginning at approximately 7:00 AM PST on Wednesday, February 21, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Feb 20, 09:22 PST
Feb 20, 2018
Completed - The scheduled maintenance has been completed. Thank you for your patience!
Feb 20, 12:42 PST
Update - We will be performing scheduled maintenance on our billing system beginning today, February 20, at 10:15 AM PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates
Feb 20, 09:12 PST
Scheduled - We will be performing scheduled maintenance on our billing system beginning today, February 20, at 9:30 AM PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Feb 20, 06:20 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 05:00 PST
Scheduled - In observance of President's Day - Basic, Premium / Concierge Live Chat and phone support will be closed on Monday February 19, 2018. Case submissions will remain open. All support channels will re-open Tuesday, February 20, 2018 at 5 AM PST
Feb 12, 08:38 PST
Feb 18, 2018
Resolved - Billing maintenance is now complete. The LindeX and Marketplace are now available.
Feb 18, 08:35 PST
Investigating - We are performing unscheduled maintenance on our billing system beginning today. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please refrain for making purchase in the Marketplace or via the LindeX at this time. Please check this blog for updates.
Feb 18, 07:53 PST
Feb 17, 2018

No incidents reported.

Feb 16, 2018
Completed - The maintenance has been completed.
Feb 16, 13:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 12:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone support will be unavailable from 12:00 PM to 1:00 PM PST, today February 16th, 2018. Ticket submissions are still available.
Feb 16, 10:12 PST
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Completed - Today's Rolling Restarts have been completed. Thank you for your patience!
Feb 13, 14:56 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, February 13th, at 3AM PST. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 12, 12:41 PST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.