All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, October 19, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Oct 15, 11:19 PDT
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, October 20, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Oct 15, 11:21 PDT
Past Incidents
Oct 18, 2021

No incidents reported today.

Oct 17, 2021
Resolved - This maintenance has been completed, and the Support site is now accessible.
Oct 17, 08:48 PDT
Investigating - Some users may experience an error when trying to access our Support website. We are currently investigating this issue. Please continue to watch this blog for updates.
Oct 17, 08:01 PDT
Completed - The scheduled maintenance has been completed
Oct 17, 07:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:03 PDT
Scheduled - Phone support will be unavailable Sunday, October 17th from 6:00 AM PDT - 2:00 PM PDT. Live Chat and Ticket submissions will still be available at this time.
Oct 17, 05:59 PDT
Oct 16, 2021
Completed - The scheduled maintenance has been completed.
Oct 16, 14:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:05 PDT
Scheduled - Phone support will be unavailable Saturday, October 16th from 6:00 AM PDT - 2:00 PM PDT. Live Chat and Ticket submissions will still be available at this time.
Oct 16, 06:04 PDT
Completed - The scheduled maintenance has been completed.
Oct 16, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:01 PDT
Scheduled - Phone and chat support will be unavailable Saturday, October 16th from 10:00 PM PDT - 11:00 PM PDT. Ticket submissions will still be available at this time.
Oct 16, 06:07 PDT
Oct 15, 2021

No incidents reported.

Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, September 9th from 12:00 PM PDT - 2:00 PM PDT. Ticket submissions will still be available at this time.
Oct 14, 10:29 PDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 10:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:15 PDT
Scheduled - We will be undergoing maintenance to the Second Life Viewers Download page on Tuesday, October 12th at 9:15am PDT. At this time, residents can directly visit https://releasenotes.secondlife.com/viewer/6.4.22.561752.html for the viewer download.

Please follow this blog for further updates.
Oct 11, 14:06 PDT
Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 09:00 PDT
Scheduled - We will be undergoing maintenance to the Second Life Viewers Download page on Monday, October 11th at 9:00am PST. At this time, residents can directly visit https://releasenotes.secondlife.com/viewer/6.4.22.561752.html for the viewer download. Please follow this blog for further updates.
Oct 6, 13:10 PDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Completed - The scheduled maintenance has been completed.
Oct 7, 11:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Thursday, October 7th at 10:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Oct 6, 06:01 PDT
Oct 6, 2021
Resolved - This incident has been resolved.
Oct 6, 12:27 PDT
Update - While the maintenance for name changes is underway, Residents who wish to change their username may contact support for assistance. Please submit a support ticket at https://support.secondlife.com/create-case/ using the type Technical Questions > Avatar Issues. We appreciate your patience at this time!
Oct 5, 09:03 PDT
Identified - Username changes will be undergoing maintenance, and may be down for an extended period.

Please watch this blog for additional information.
Oct 4, 12:02 PDT
Completed - The scheduled maintenance has been completed.
Oct 6, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:01 PDT
Scheduled - We will be undergoing a scheduled maintenance on October 6, 2021 at 9am PDT. Residents may expect the Marketplace, my.secondlife.com and secondlife.com to be unavailable briefly during this time. Please monitor the status blog for any updates.
Oct 5, 15:45 PDT
Oct 5, 2021
Resolved - This incident has been resolved.
Oct 5, 16:48 PDT
Identified - We are aware that some users may currently be unable to log in to Aditi (the Beta/Test Grid). Please follow this blog for updates.
Oct 5, 05:24 PDT
Completed - The scheduled maintenance has been completed.
Oct 5, 10:44 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 5, 10:09 PDT
Update - While secondlife.com pages are unavailable, Residents may reach out to support directly through the support portal at https://lindenlab.freshdesk.com/support/home.
Oct 5, 10:06 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 5, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:30 PDT
Scheduled - We are undergoing an unscheduled maintenance, and are aware that some pages on secondlife.com, including the marketplace, may be unavailable at this time. Please follow this blog for any further updates on this matter.
Oct 5, 09:28 PDT
Completed - The scheduled maintenance has been completed
Oct 5, 10:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:45 PDT
Scheduled - We will be performing maintenance on our billing systems on , October 5th at 9:45 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Oct 5, 09:43 PDT
Oct 4, 2021
Resolved - This incident has been resolved.
Oct 4, 21:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 17:54 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 4, 17:46 PDT
Investigating - We're aware of residents not being able to log in via Firestorm Viewer. We're working to resolve the issue and should have a fix shortly. It is still possible to log in using the Second Life viewer in the meantime.
Please follow this blog for updates.
Oct 4, 17:42 PDT