All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts RC Channel Roll Jan 24, 07:00-12:00 PST
We will be performing rolling restarts for regions on the Magnum, Blue Steel, and LeTigre server channels beginning at approximately 7:00 AM PST on January 24th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Posted on Jan 22, 08:41 PST
Past Incidents
Jan 23, 2018

No incidents reported today.

Jan 22, 2018

No incidents reported.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018
Resolved - The scheduled maintenance has been completed.
Jan 19, 13:02 PST
Investigating - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:00 PM to 1:00 PM PST, today January 19th, 2017. Case submissions are still available
Jan 19, 12:02 PST
Jan 18, 2018

No incidents reported.

Jan 17, 2018
Completed - All support channels are back open and available.
Jan 17, 13:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:15 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:15 PM to 1:30 PM PST, today January 17th, 2017. Case submissions are still available.
Jan 17, 08:12 PST
Completed - This scheduled maintenance has been completed.
Jan 17, 07:34 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:00 PST
Scheduled - We will be performing scheduled maintenance from 7:00 AM to 8:00 AM PST, today January 17th, 2017. During this maintenance, some residents may be logged off, or may be unable to log in, and some regions may be offline. Please check this blog for updates.
Jan 17, 05:07 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 6:00 AM to 7:00 AM PST, today January 17th, 2017. Case submissions are still available
Jan 17, 04:57 PST
Jan 16, 2018
Resolved - Scheduled maintenance is now complete. Thank you for your patience.
Jan 16, 09:00 PST
Investigating - We are performing rolling restarts for regions on the main Second Life Server channel today, January 16th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 16, 05:57 PST
Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 14:00 PST
Scheduled - In observance of Martin Luther King Jr. day - Basic, Premium / Concierge Live Chat and phone support will be closed on Monday January 15, 2018. Case submissions will remain open. All support channels will re-open Tuesday, January 16, 2018 at 5 AM PST
Jan 12, 13:38 PST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:00 PM to 1:00 PM PST, today January 12th, 2017. Case submissions are still available
Jan 12, 11:52 PST
Resolved - The unscheduled maintenance to our instant message to email service is complete.
Jan 12, 12:32 PST
Investigating - We are currently undergoing unscheduled maintenance to our instant message to email service. During this time, residents may not receive emails for offline instant messages. Please check this blog for updates.
Jan 12, 10:37 PST
Jan 11, 2018

No incidents reported.

Jan 10, 2018
Completed - The scheduled maintenance has been completed.
Jan 10, 10:25 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, LeTigre and Snack server channels beginning at approximately 7:00 AM PDT on January 10th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jan 10, 06:45 PST
Jan 9, 2018
Completed - The scheduled maintenance has been completed.
Jan 9, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 08:00 PST
Scheduled - We will be performing scheduled maintenance on the base services for Second Life. During this time you may notice slower than normal load times as well as issues with login and billing services. We appreciate your patience while we continue to perform upgrades and maintenance.
Jan 8, 10:25 PST