All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Support closed in observance of Memorial Day May 27, 15:00 - May 29, 06:00 PDT
In observance of Memorial Day - Premium & Concierge live chat and phone support will be closed on Monday, May 28, 2018. Ticket submissions will remain open. All support channels will re-open Tuesday, May 29, 2018 at 6 AM, PDT.
Posted on May 22, 09:02 PDT
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018
Unscheduled Phone Support Maintenance
Resolved - The unscheduled maintenance to our Concierge and Billing phone support system is now complete.
May 21, 16:46 PDT
Investigating - We are currently performing unscheduled maintenance to our Concierge and Billing phone support system. Live Chat and Support Ticket submission remain available. Please watch this page for further updates.
May 21, 10:36 PDT
Unscheduled Second Life Maintenance
Resolved - The unscheduled maintenance is now complete.
May 21, 06:55 PDT
Update - We are also aware that some residents are receiving a message that their login credentials are incorrect. Please be patient when logging in, and we will update this post as soon as we have more information.
May 21, 06:24 PDT
Investigating - We are aware that there may be intermittent issues with Second Life logins at this time. We are actively investigating the issue, and will provide updates via this blog. Please contact Support if you experience any difficulty with any purchases made during this time.
May 21, 06:08 PDT
May 20, 2018
Unscheduled Concierge Phone Support Maintenance
Resolved - The unscheduled maintenance has been completed.
May 20, 05:48 PDT
Investigating - We are currently performing unscheduled maintenance to our Concierge phone support system. Live Chat and Support Ticket submission remains available. Please watch this page for further updates.
May 19, 12:14 PDT
May 18, 2018
Billing phone support unavailable
Completed - The scheduled maintenance has been completed.
May 18, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:00 PDT
Update - Billing phone support will be unavailable from 11:00 AM to 3:00 PM PDT, Friday, May 18th, 2018. Ticket submissions will still be available.
May 18, 06:41 PDT
Scheduled - Billing phone support will be unavailable from 12:00 PM to 3:00 PM PDT, Friday, May 18th, 2018. Ticket submissions will still be available.
May 17, 12:57 PDT
May 17, 2018

No incidents reported.

May 16, 2018
Rolling Restarts RC Channel Roll
Completed - Thank you for your patience! The roll is now complete!
May 16, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:30 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, Snack, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, May 16th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
May 16, 07:23 PDT
May 15, 2018
Rolling Restarts for Second Life Main Channel
Completed - The rolling restarts are now complete.
May 15, 12:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , May 15th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 14, 14:31 PDT
Second Life Auction Page Maintenance
Resolved - This incident has been resolved.
May 15, 09:00 PDT
Investigating - We are currently undergoing unscheduled maintenance to our Auctions - Second Life website. At this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
May 15, 07:21 PDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Concierge phone, Billing phone, and Premium chat support unavailable
Completed - The scheduled maintenance has been completed.
May 11, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 12:00 PDT
Scheduled - Concierge phone, billing phone, and Premium chat support will be unavailable from 12:00 PM to 1:00 PM PDT, today, May 11th, 2018. Ticket submissions will still be available.
May 11, 11:26 PDT
May 10, 2018
Unscheduled Community Maintenance
Resolved - This incident has been resolved.
May 10, 12:00 PDT
Investigating - We are currently undergoing unscheduled maintenance to the Second Life Community and Forum sites. Some residents may not be able to access the Community site and associated Second Life Forums. Please keep an eye on this blog for further updates as they become available.
May 10, 11:37 PDT
May 9, 2018
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
May 9, 10:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, Snack, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, May 9th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
May 8, 07:55 PDT
May 8, 2018
Weekly Premium Stipends Delayed
Resolved - All stipends have been successfully distributed. For any residents that did not receive today's stipend please contact Support.
May 8, 09:09 PDT
Update - All stipends have been successfully distributed. For any residents that did not receive today's stipend please contact Support.
May 8, 09:09 PDT
Investigating - We are aware that some residents Weekly Premium Stipends have been delayed. We are in the process of getting those out. We will update this blog when that has been completed. Thank you for your patience!
May 8, 05:55 PDT
Rolling Restarts for Second Life Main Channel
Completed - Today's Rolling Restarts are complete.
May 8, 07:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , May 8th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 7, 13:21 PDT
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