Identified - The issue has been identified and a fix is being implemented.
Feb 18, 2025 - 15:29 PST
Investigating - We are seeing a higher-than-normal incidence of issues with orders placed through LindeX. Our engineers are currently investigating the issue. Please watch this blog for any updates.
Feb 18, 2025 - 13:26 PST
Investigating - Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.
Oct 29, 2024 - 07:18 PDT
Second Life Regions
Operational
Second Life Main Channel Regions
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Operational
Second Life Release Candidate Regions
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Operational
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, February 19th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates. Posted on
Feb 14, 2025 - 06:29 PST
We will be performing maintenance on our billing systems on Wednesday, February 19th at 09:30 AM PST. While this maintenance is in progress, residents will be unable to use the Cashier to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc). Please watch this blog for updates. Posted on
Feb 14, 2025 - 14:40 PST
Resolved -
This incident has been resolved.
Feb 18, 11:35 PST
Investigating -
We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Please keep an eye on this blog for any updates.
Feb 18, 09:11 PST
Completed -
The scheduled maintenance has been completed.
Feb 18, 10:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 PST
Scheduled -
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, February 18th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Feb 14, 06:26 PST
Completed -
The scheduled maintenance has been completed.
Feb 17, 14:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 10:00 PST
Scheduled -
Phone and Live Chat support will be unavailable on Monday, February 17th from 10:00 AM PST to 2:30 PM PST. Ticket submissions will still be available at this time.
Feb 17, 05:56 PST
Completed -
The scheduled maintenance has been completed.
Feb 13, 10:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 09:00 PST
Scheduled -
Phone and Live Chat support will be unavailable on Thursday, February 13th from 09:00 AM PST to 10:00 AM PST. Ticket submissions will still be available at this time.
Feb 13, 06:39 PST
Completed -
The scheduled maintenance has been completed.
Feb 13, 09:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:30 PST
Scheduled -
We will be performing maintenance on our billing systems on Thursday, February 13th at 08:30 AM PST. While this maintenance is in progress, residents will be unable to use the Cashier to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc) or make changes to their account in the Billing Information page.
Feb 13, 08:30 PST
Completed -
The scheduled maintenance has been completed.
Feb 12, 10:27 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 07:00 PST
Scheduled -
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, February 12th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Feb 11, 13:27 PST
Completed -
The scheduled maintenance has been completed.
Feb 11, 12:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 11:30 PST
Scheduled -
We will be performing maintenance on our billing systems on Tuesday, February 11th at 11:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc) or make changes to their account in the Billing Information page. Please watch this blog for updates.
Feb 11, 09:24 PST
Completed -
The scheduled maintenance has been completed.
Feb 6, 14:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 13:50 PST
Scheduled -
Phone and Chat support will be unavailable Thursday, February, 6th from 1:50 PM PST - 2:30 PM PST. Ticket submissions will still be available at this time.
Feb 6, 13:48 PST
Completed -
The scheduled maintenance has been completed.
Feb 6, 13:45 PST
Update -
Phone and Chat support will be unavailable Thursday, February, 6th from 12:00 PM PST - 2:30 PM PST. Ticket submissions will still be available at this time.
Feb 6, 13:39 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 12:00 PST
Scheduled -
Phone and Chat support will be unavailable Thursday, February, 6th from 12:00 PM PST - 1:45 PM PST. Ticket submissions will still be available at this time.
Feb 6, 08:25 PST
Completed -
The scheduled maintenance has been completed.
Feb 6, 10:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:00 PST
Scheduled -
Phone and Chat support will be unavailable on Thursday, February 6th from 09:00 AM PST to 10:00 AM PST. Ticket submissions will still be available at this time.
Feb 6, 07:09 PST
Completed -
The scheduled maintenance has been completed.
Feb 5, 13:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 07:00 PST
Scheduled -
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, February 5th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 31, 11:24 PST