my.secondlife.com
Investigating - Some residents may currently have difficulty accessing my.secondlife.com - this issue is under investigation, and we will provide further updates here when we have more information.
Jan 19, 13:42 PST
Second Life Email Notifications
Investigating - As we are currently working to resolve issues with email notifications for some Second Life residents, please see our community blog for details regarding the issue: https://community.secondlife.com/blogs/entry/2467-update-on-email-notifications-from-second-life. Thank you for your continued patience, and please refer to this blog for any further updates.
Jan 14, 07:21 PST
Second Life Voice Morph Issues
Update - We are still working to resolve issues with Voice Morphing in Second Life, please refer to this blog for any further updates, and thank you for your continued patience.
Jan 14, 07:09 PST
Investigating - We are currently investigating an issue that is causing some of our Residents to be unable to acquire and use Voice Morphing with Second Life. Thank you for your patience, and please keep an eye on this blog for updates!
Jan 6, 12:20 PST
Second Life Auction Page Maintenance August 22nd
Update - As the auction maintenance continues, we have scheduled new auctions to resume this weekend. We hope to continue offering new auctions into next week. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 7, 12:15 PST
Update - We are entering another soft relaunch beginning today. We will offer 5 live auctions per day, starting today to end by Friday, December 07, 2018. Thank you again for your patience and understanding during this time. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 3, 15:37 PST
Update - Unfortunately, we have discovered additional concerns with the auction system and we will not be offering new auctions early next week as expected. Thank you for your patience and understanding while we address these concerns. Please continue to watch or subscribe to this blog for further updates.
Nov 2, 15:01 PDT
Update - The auction system is going to enter a soft relaunch beginning today. We will offer 10 live auctions today at 12PM PDT to end on Friday, November 02, 2018. We will not offer any new auctions scheduled to close over the weekend and will hopefully resume routine daily auctions next week. Thank you for your patience and understanding during this maintenance. If you have any concerns or issues participating in the auctions, please report the via our support ticket system.
Oct 31, 10:59 PDT
Update - Our Auctions systems are still under maintenance - we will continue to post updates here.
Sep 7, 07:15 PDT
Update - We are continuing our maintenance on our Auction systems. Please continue watching this blog for further updates.
Aug 30, 07:50 PDT
Investigating - We will be undergoing maintenance to our Auctions - Second Life website on Wednesday, August 22nd after 12 PM PDT. During this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
Aug 20, 14:30 PDT
Second Life - Facebook Image Posting Issues
Update - We are currently still investigating and working on this issue. We thank you for your continued patience.
Nov 14, 11:48 PST
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Concierge and Billing Phone Support and Live Chat Unavailable Jan 21, 06:00-15:00 PST
Concierge Chat Support and Concierge and Billing Phone Support will be unavailable on Monday, January 21st. Ticket submissions will still be available at this time.
Posted on Jan 16, 10:49 PST
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019
Concierge Phone Support Unavailable
Completed - The scheduled maintenance has been completed.
Jan 19, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 PST
Scheduled - Concierge Phone Support will be unavailable on Saturday, January 19, from 9:00 AM until 11:00 AM. Chat support and ticket submissions will still be available at this time.
Jan 19, 08:52 PST
Jan 18, 2019

No incidents reported.

Jan 17, 2019
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Jan 17, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:15 PST
Scheduled - Concierge and billing phone support and live chat support will be unavailable from 12:15 PM PST to 2:30 PM PST today, January 17th, 2019. Ticket submissions will still be available at this time.
Jan 17, 08:33 PST
Jan 16, 2019
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Jan 16, 09:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the BlueSteel and Snack RC server channels beginning at approximately 7:00 AM PST, January 16, 2019. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jan 15, 14:48 PST
Jan 15, 2019

No incidents reported.

Jan 14, 2019
Scheduled Maintenance - Bake Service Update
Resolved - This incident has been resolved.
Jan 14, 18:23 PST
Investigating - We're floating a new update to help you get back on the ground! You may encounter issues changing outfits during this time.

Once the update has completed, any avatars experiencing issues with hover height will need to change outfits in order to help you stand on the ground.
Jan 14, 17:12 PST
Jan 13, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Jan 13, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 PST
Scheduled - Concierge phone and chat support will be unavailable from 10:00 AM PST to 11:00 AM PST today, January 13th, 2019. Ticket submissions will still be available at this time.
Jan 13, 08:49 PST
Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Jan 10, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 13:30 PST
Scheduled - Concierge and billing phone support and live chat support will be unavailable from 1:30 PM PST to 2:30 PM PST today, January 10th, 2019. Ticket submissions will still be available at this time.
Jan 10, 09:40 PST
Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019
Concierge Phone Support and Live Chat Unavailable
Resolved - This incident has been resolved.
Jan 6, 11:02 PST
Investigating - Concierge phone and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, January 6th, 2019. Ticket submissions will still be available at this time.
Jan 6, 09:34 PST
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