Direct Uploads to Flickr Currently Unavailable
Monitoring - We have been made aware that Flickr is experiencing issues in receiving direct uploads. Residents will be unable to directly upload screenshots to Flickr during this time. More information is available at Flickr at https://help.flickr.com/en_us/important-planned-downtime-may-22nd-2019-H1IEsxQ6N
Jun 3, 11:13 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2019

No incidents reported today.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Second Life Service Issues
Resolved - This incident has been resolved.
Jun 13, 19:48 PDT
Investigating - Some Second Life services are currently experiencing an outage. During this time, some Second Life services may be unavailable including, but not limited to: logging in, building, chatting, web services and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.

Please monitor this blog for additional updates
Jun 13, 19:32 PDT
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 12:31 PDT
Scheduled - Phone and chat support will be unavailable from 12:30 PM PDT to 2:30 PM PDT today, June 13th, 2019. Ticket submissions will still be available at this time.
Jun 13, 11:06 PDT
Scheduled Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 10:15 PDT
Scheduled - We will be performing maintenance on our billing systems Thursday, June 13th at 10:15 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Jun 12, 11:26 PDT
Jun 12, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:15 PDT
Scheduled - Phone and chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today, June 12th, 2019. Ticket submissions will still be available at this time.
Jun 12, 11:02 PDT
Scheduled Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 11:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:00 PDT
Scheduled - We will be performing maintenance on our billing systems Wednesday, June 12th at 11:00 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Jun 12, 10:30 PDT
Jun 11, 2019
Scheduled Bug Reporting Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 PDT
Scheduled - Our Second Life bug reporting system at https://jira.secondlife.com will undergo scheduled maintenance today at 10 PM PDT. While the maintenance is in progress, it may not be possible to log into the site or access reports or documentation on that site. Please watch this blog for updates.
Jun 10, 10:53 PDT
Jun 10, 2019
Investigating: Log In Issue with Charter/Spectrum
Resolved - We have confirmation that the ISP has resolved the problem. Thank you for your patience.
Jun 10, 11:24 PDT
Update - We are continuing to investigate this issue.
Jun 10, 11:17 PDT
Investigating - We are currently aware of an issue causing people with Charter or Spectrum internet to have issues connecting to www.secondlife.com and the Marketplace. Residents using that service provider may receive a message that they are unable to log in until the issues with Charter/Spectrum have been resolved. Please look to this blog for future updates.
Jun 10, 06:05 PDT
Jun 9, 2019
Scheduled Live Chat Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 14:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:03 PDT
Scheduled - Live chat support will be unavailable today, June 9th, 2019. Concierge phone support and ticket submissions will still be available at this time.
Jun 9, 06:02 PDT
Scheduled Concierge Phone Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:01 PDT
Scheduled - Concierge phone support will be unavailable today from 9:00AM PST to 10:00AM PST, June 9th, 2019. Ticket submissions will still be available at this time.
Jun 9, 07:45 PDT
Jun 8, 2019

No incidents reported.

Jun 7, 2019
Scheduled Concierge Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 22:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 10:33 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 7, 10:33 PDT
Scheduled - Concierge phone and chat support will be unavailable today, June 7th, 2019. Ticket submissions will still be available at this time.
Jun 7, 10:32 PDT
Jun 6, 2019
Unscheduled Bug Reporting Maintenance
Resolved - This incident has been resolved.
Jun 6, 10:14 PDT
Investigating - Our Second Life bug reporting system at https://jira.secondlife.com is currently undergoing unscheduled maintenance. As a result it may not be possible to log into the site or access reports or documentation on that site. Updates will be posted here as they become available.
Jun 6, 09:56 PDT
Jun 5, 2019
Rolling Restarts RC Channels
Completed - Today's rolling restarts are complete.
Jun 5, 08:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on RC Magnum, LeTigre, and Cake Wednesday June 5th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jun 3, 14:43 PDT
Jun 4, 2019
New Full Region Pricing Display Issue
Resolved - This issue is resolved.
Jun 4, 09:40 PDT
Monitoring - With today’s Full Region price reduction, new (and existing!) land owners purchasing a new Full Region may notice the old monthly pricing ($249/month) being listed further into the purchase process, or after the land has already been purchased, instead of the newly updated pricing ($229/month).

This is only a display issue, and will be corrected within 24 hours.

For additional information on the Full Region price reduction, please see https://community.secondlife.com/blogs/entry/2557-land-price-reductions-new-premium-perks-and-pricing-changes/
Jun 3, 15:17 PDT
Jun 2, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:00 PDT
Scheduled - Phone and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, June 2nd, 2019. Ticket submissions will still be available at this time.
Jun 2, 07:55 PDT
Jun 1, 2019

No incidents reported.

← Incident History Powered by Statuspage