All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the Second Life Main Channel on Tuesday, February 25th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Feb 21, 13:56 PST
Rolling Restarts RC Channels Feb 26, 03:00-15:00 PST
We will be performing rolling restarts for regions on RC Channels on Wednesday, February 26th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Feb 21, 13:56 PST
Past Incidents
Feb 22, 2020

No incidents reported today.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Completed - The scheduled maintenance has been completed.
Feb 20, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 13:30 PST
Scheduled - Phone and chat support will be unavailable on Thursday, February 20th from 1:30-2:30 PM PST. Ticket submissions will still be available at this time.
Feb 20, 11:03 PST
Resolved - This incident has been resolved.
Feb 20, 14:11 PST
Investigating - We are aware of an issue with live chat support not sending/receiving messages properly and we are currently investigating. Ticket submissions are still available during this time if you are experiencing issues contacting support via live chat.
Feb 20, 11:01 PST
Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, February 19th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 18, 06:22 PST
Feb 18, 2020
Completed - The scheduled maintenance has been completed.
Feb 18, 12:12 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:31 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life Main Channel on Tuesday, February 18th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 18, 06:15 PST
Feb 17, 2020
Completed - The scheduled maintenance has been completed.
Feb 17, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 PST
Scheduled - Billing phone, Concierge Phone, and live chat support will be unavailable on Monday, February 17th in observance of President's Day. Ticket submissions will still be available at this time.
Feb 14, 11:53 PST
Feb 16, 2020
Resolved - This incident has been resolved.
Feb 16, 14:06 PST
Investigating - We are aware of an issue that is preventing some regions traffic figures from accurately reporting. We are looking into the possible reasons for the issue, and hope to have a fix for it soon. We sincerely apologize for any inconvenience this may cause.
Feb 14, 07:24 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:01 PST
Scheduled - Concierge Phone, and live chat support will be unavailable on Sunday, February 16th from 10:00-11:00 AM PST. Ticket submissions will still be available at this time.
Feb 16, 06:03 PST
Feb 15, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 12:15 PST
Scheduled - Phone and chat support will be unavailable on Thursday, February 13th from 12:10-2:30 PM PST. Ticket submissions will still be available at this time.
Feb 13, 10:12 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:30 PST
Scheduled - We will be performing maintenance on our billing systems Thursday, February 13th, at 10:30 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Feb 13, 10:05 PST
Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 11:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 07:01 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, February 12th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 11, 08:00 PST
Feb 11, 2020
Completed - The scheduled maintenance has been completed.
Feb 11, 13:01 PST
Update - The scheduled maintenance is complete.
Feb 11, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 12:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 11, 11:25 PST
Scheduled - Phone and chat support will be unavailable on Tuesday, February 11th from 12:00-2:00 PM PST. Ticket submissions will still be available at this time.
Feb 11, 10:54 PST
Feb 10, 2020
Completed - The scheduled maintenance has been completed.
Feb 10, 21:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 20:00 PST
Scheduled - We will be undergoing maintenance on our Inventory system on 2/10/2020 at 8pm. Please refrain from rezzing items during this time and check this blog for when maintenance has completed.
Feb 10, 14:41 PST
Resolved - This incident has been resolved.
Feb 10, 16:36 PST
Investigating - We are currently performing unscheduled maintenance. At this time residents may experience trouble logging in, completing transactions, rezzing, and other in-world functions which may be unresponsive or slow. Please follow this blog for updates.
Feb 10, 15:15 PST
Resolved - We have completed the unscheduled billing maintenance.

Thank you for your patience during this time.
Feb 10, 16:01 PST
Update - We are continuing to investigate this issue.
Feb 10, 15:11 PST
Investigating - We are currently investigating an issue affecting our billing and payments systems. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Feb 10, 15:09 PST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.