All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts for Second Life Main Channel Jul 30, 2024 06:00-12:00 PDT
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 30th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Jul 26, 2024 - 06:21 PDT
Rolling Restarts for Second Life RC Channels Jul 31, 2024 07:00-13:00 PDT
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 31st, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Jul 26, 2024 - 06:22 PDT
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:10 PDT
Scheduled - Phone and chat support will be unavailable Thursday July 25 from 9:00 PST - 10:00 PST. Ticket submissions will still be available at this time.
Jul 25, 09:09 PDT
Jul 24, 2024
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jul 24, 10:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 24th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 19, 14:21 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:30 PDT
Scheduled - We will be performing maintenance on our billing services on Wednesday, July 24th at 8:30am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jul 24, 05:26 PDT
Stipend Payments Delayed
Resolved - This incident has been resolved. Please contact support if this issue has not been resolved for your account.
Jul 24, 06:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 05:47 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 14:18 PDT
Investigating - We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Please keep an eye on this blog for any updates.
Jul 23, 07:26 PDT
Jul 23, 2024
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jul 23, 07:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 23rd, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 19, 14:19 PDT
Jul 22, 2024
Concierge and Premium Plus Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 11:00 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Monday July 22, 2024 from 11AM-12PM PST. Ticket submissions and Live chat will still be available at this time.
Jul 22, 10:43 PDT
Jul 21, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, July 21 from 10:00 PST - 11:00 PST. Ticket submissions will still be available at this time.
Jul 21, 06:18 PDT
Concierge and Premium Plus Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 07:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:00 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Sunday, July 21 from 6AM-3PM Pacific. Ticket submissions and Live chat will still be available at this time.
Jul 21, 05:33 PDT
Unscheduled Support Maintenance
Resolved - This incident has been resolved.
Jul 21, 06:21 PDT
Investigating - Support ticket submissions are currently experiencing issues and we are currently investigating. Please watch this page for updates!
Jul 18, 12:07 PDT
Jul 20, 2024
Concierge and Premium Plus Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 11:00 PDT
Scheduled - Phone support will be unavailable on Saturday, July 20th from 11 AM to 12 PM PDT. Ticket submissions and Live chat will still be available at this time.
Jul 20, 06:03 PDT
Jul 19, 2024

No incidents reported.

Jul 18, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, July 18th from 12 p.m. PST - 2:00 p.m. PST. Ticket submissions will still be available at this time.
Jul 18, 06:56 PDT
Scheduled Maintenance on RC Bluesteel Channel
Completed - The scheduled maintenance has been completed.
Jul 18, 10:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 10:15 PDT
Scheduled - We will be performing maintenance on the BlueSteel RC server channel beginning at approximately 10:15 AM PST on Thursday, July 18, 2024. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 18, 10:08 PDT
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, July 18th from 9:00 a.m. PST - 10:00 a.m. PST. Ticket submissions will still be available at this time.
Jul 18, 07:50 PDT
Jul 17, 2024
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jul 17, 09:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 17th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 13, 06:22 PDT
Jul 16, 2024
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jul 16, 07:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 16th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 13, 06:21 PDT
Jul 15, 2024
Concierge and Premium Plus Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:01 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Monday, July 15 from 11AM-12PM Pacific. Ticket submissions and Live chat will still be available at this time.
Jul 15, 06:35 PDT
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 PDT
Scheduled - Today July 15th at 10:00AM SLT we will be conducting scheduled server maintenance. During this time residents may experience disruptions to LSL scripts that manage emails, inworld presence, and group conferences and group chat. Please follow this blog for updates.
Jul 15, 04:37 PDT
(SE Asia) Connectivity Issues to Second Life
Resolved - This incident has been resolved.
Jul 15, 10:06 PDT
Investigating - We are aware that some Residents of Southeast Asia may be experiencing problems trying to log into and/or stay connected to Second Life due to undersea cable damage. We are sorry for the inconvenience.

More information will be posted to the status blog as it is available. You can read more about this issue at https://www.reuters.com/world/asia-pacific/three-vietnams-five-undersea-internet-cables-are-down-2024-06-17/
Jun 26, 10:14 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 08:30 PDT
Scheduled - We will be performing maintenance on our billing services on Monday, July 15th at 8:30am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jul 12, 09:57 PDT
Jul 14, 2024
Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 PDT
Scheduled - On Sunday, July 14th, 2024, Phone Support will be unavailable for the entire day. Ticket submissions and Live Chat Support will still be available during most of that time. Live Chat will be closed for 1 hour at 10 AM PST/SLT. Please watch this blog for updates.
Jul 10, 12:03 PDT
Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 PDT
Scheduled - On Sunday, July 14th, 2024, Live Chat Support will be unavailable at 10 AM PST/SLT for one hour. Ticket submissions will still be available at that time. Please watch this blog for updates.
Jul 10, 12:05 PDT
Jul 13, 2024
Live Chat & Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:00 PDT
Scheduled - On Saturday, July 13th, 2024, Live Chat Support and Phone Support will be unavailable at 10 AM PST/SLT for one hour. Ticket submissions will still be available at that time. Please watch this blog for updates.
Jul 10, 10:00 PDT
Jul 12, 2024

No incidents reported.

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