Aditi (Beta Grid) Issues
Update - We are still currently working to restore account syncing to the beta grid, Aditi. Please continue to watch this blog for updates.
May 19, 12:05 PDT
Update - We are continuing to work to restore account syncing to the beta grid, Aditi. Please continue to watch this blog for updates
Apr 7, 10:36 PDT
Update - We are aware that some residents may be experiencing issues logging into the beta grid. Please keep an eye on this blog for further updates.
Mar 19, 08:17 PDT
Update - We are continuing to investigate this issue. We thank you for your patience while we find a solution. Please continue to follow this blog for updates.
Feb 12, 12:03 PST
Investigating - We are currently unable to copy and sync accounts to the beta grid, Aditi. We apologize for the disruption. We expect that a fix will take several weeks to implement but are working to shorten that timeline. Residents who have previously logged in should still be able to do so. Please watch this blog for updates.
Dec 2, 11:47 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts for Second Life RC Channels Jun 15, 07:00-19:00 PDT
We will be performing rolling restarts for a small number of the regions on the Second Life RC Server channels on Tuesday, June 15, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Jun 11, 13:25 PDT
Past Incidents
Jun 12, 2021
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Saturday, June 12th from 10 PST - 11 PST. Ticket submissions will still be available at this time.
Jun 12, 06:37 PDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 12:02 PDT
Scheduled - Phone and chat support will be unavailable Thursday, June 10th from 12 PST - 2 PST. Ticket submissions will still be available at this time.
Jun 10, 10:07 PDT
Jun 9, 2021
Errors buying L$ and Land in-viewer
Resolved - The issue has been resolved. Purchasing L$ and land in the viewer is working again.
Jun 9, 03:34 PDT
Identified - We have identified the issue and are working to resolve it. Unfortunately, it may take a while to complete this maintenance. Please continue to rely on https://secondlife.com/my/lindex/buy.php for your L$ purchases.
Jun 9, 02:42 PDT
Investigating - We are aware of problems purchasing L$ and Land in the viewer. Please go to your account https://secondlife.com/my/lindex/buy.php as a workaround while we work to address this issue.
Jun 9, 00:31 PDT
Jun 8, 2021
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jun 8, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, June 8th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jun 4, 10:17 PDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 15:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 12:01 PDT
Scheduled - Phone and live chat support will be unavailable Friday, June 4th from 12:00 PM PST - 2:00 PM PST. Ticket submissions will still be available at this time.
Jun 4, 12:00 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 09:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Friday, June 4rd at 9:30 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jun 4, 06:07 PDT
Jun 3, 2021
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 10:55 PDT
Scheduled - We will be continuing maintenance on our billing systems on Thursday, June 3rd at 11 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jun 3, 10:54 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 10:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:46 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 09:43 PDT
Scheduled - We will be performing maintenance on our billing systems on Thursday, June 3rd at 9:45 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jun 3, 09:45 PDT
Jun 2, 2021
Second Life Webpages Temporarily Unavailable
Resolved - This incident has been resolved.
Jun 2, 14:13 PDT
Investigating - We are aware that some Second Life webpages are returning errors. We are working as quickly as possible to fix it. Please check this blog for further updates.
Jun 2, 11:50 PDT
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jun 2, 10:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, June 2nd, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 28, 13:26 PDT
Jun 1, 2021
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jun 1, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, June 1st, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 28, 13:24 PDT
May 31, 2021
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 28, 08:09 PDT
Scheduled - Phone and chat support will be unavailable Monday, May 31st from 6:00 AM PST - 2:00 PM PST. Ticket submissions will still be available at this time.
May 28, 08:07 PDT
May 30, 2021
Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:00 PDT
Scheduled - Phone support will be unavailable Sunday, May 30th from 6:00AM PST - 2:00PM PST. Ticket submissions and Live Chat will still be available at this time.
May 30, 05:51 PDT
Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 10:01 PDT
Scheduled - Chat support will be unavailable Sunday, May 30th from 10:00 AM PST - 11:00 AM PST. Ticket submissions will still be available at this time.
May 30, 06:04 PDT
May 29, 2021

No incidents reported.

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