All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Billing Maintenance Dec 16, 11:00-12:00 PST
We will be performing maintenance on our billing systems Monday, December 16th, at 11:00 AM PDT. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Posted on Dec 13, 15:01 PST
Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019
Resolved - This incident has been resolved.
Dec 13, 12:56 PST
Update - We are continuing to monitor for any further issues.
Dec 13, 10:32 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 13, 10:32 PST
Update - Our engineers are still digging into this issue. We appreciate your patience while they investigate.
Dec 13, 08:52 PST
Update - We are continuing to investigate this issue.
Dec 13, 07:38 PST
Investigating - We are currently investigating an issue affecting our billing and payments systems. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Dec 13, 06:52 PST
Dec 12, 2019
Completed - The scheduled maintenance has been completed.
Dec 12, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 13:30 PST
Scheduled - Phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT Thursday, December 12th, 2019. Ticket submissions will still be available at this time.
Dec 12, 10:30 PST
Resolved - This incident has been resolved.
Dec 12, 12:01 PST
Investigating - We are currently preforming unscheduled maintenance to our Twitter tool inside the viewer. While this maintenance is in progress, residents may be unable to post to Twitter from inworld. Please watch this blog for updates.
Jul 31, 14:02 PDT
Dec 11, 2019
Completed - The scheduled maintenance has been completed.
Dec 11, 10:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:01 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, December 11th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 11, 06:47 PST
Completed - The rolling restarts have been delayed until 7 AM PST.
Dec 11, 06:46 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, December 11th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 10, 06:33 PST
Dec 10, 2019
Completed - The scheduled maintenance has been completed.
Dec 10, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 PST
Scheduled - We will be performing additional rolling restarts for regions on the main Second Life Server channel on Tuesday, December 10th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 10, 10:56 PST
Completed - The scheduled maintenance has been completed.
Dec 10, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:27 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 10th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 10, 06:26 PST
Resolved - This incident has been resolved.
Dec 10, 12:42 PST
Investigating - We are currently undergoing unscheduled Second Life Marketplace maintenance. Transactions may not be updating, deliveries may be delayed and all other Marketplace information may not be updating in a timely fashion. We ask that you please refrain from making Marketplace purchases until this maintenance is complete. Please check this post for updates.
Dec 10, 12:17 PST
Dec 9, 2019

No incidents reported.

Dec 8, 2019
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 PST
Scheduled - Phone and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT Sunday, December 8th, 2019. Ticket submissions will still be available at this time.
Dec 8, 08:13 PST
Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Thursday, December 5th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 4, 17:02 PST
Completed - The scheduled maintenance has been completed.
Dec 5, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:15 PST
Scheduled - Phone and chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT Thursday, December 5th, 2019. Ticket submissions will still be available at this time.
Dec 5, 10:52 PST
Completed - The scheduled maintenance has been completed.
Dec 5, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:01 PST
Scheduled - We will be performing maintenance on our billing systems Thursday, December 5 2019, starting at 10:00 AM PST. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Dec 4, 10:19 PST
Dec 4, 2019

No incidents reported.

Dec 3, 2019
Completed - We will cancelling the rolling restarts for regions on RC Channels on Wednesday, December 4th.
Dec 3, 17:58 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, December 4th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 2, 06:25 PST
Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 3rd. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 2, 06:23 PST
Dec 2, 2019
Resolved - This incident has been resolved.
Dec 2, 18:36 PST
Investigating - We are currently investigating an issue with Secondlife.com. This web-page may be unavailable during this time.

Please check this blog for updates.
Dec 2, 17:20 PST
Resolved - This incident has been resolved.
Dec 2, 13:53 PST
Investigating - We are aware of a current issue of profiles being down. We apologize for the inconvenience, and are investigating the issue. Please keep an eye on this blog post for any updates.
Dec 2, 12:51 PST
Dec 1, 2019

No incidents reported.

Nov 30, 2019
Completed - The scheduled maintenance has been completed.
Nov 30, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:00 PST
Scheduled - Concierge Phone Support, Billing Phone Support, and Live Chat Support will be closed on Thursday and Friday, November 28th & 29th in observance of the Thanksgiving holiday. Ticket submission will remain available. These services will resume Saturday, November 30th, at 6AM PST. Have a happy and safe holiday!
Nov 25, 11:47 PST