Second Life Status

All Systems Operational

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life RC LeTigre Regions Operational

Second Life RC BlueSteel Regions Operational

Second Life RC Magnum Regions Operational

Second Life RC Snack Regions Operational

Second Life RC Cake Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2018

No incidents reported today.

Jul 21, 2018

Concierge Phone Support Unavailable

Completed - The scheduled maintenance has been completed.
Jul 21, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 PDT

Scheduled - Concierge phone support will be unavailable from 9:00 AM PDT to 11:00 AM PDT today, July 21st, 2018. Live chat and ticket submissions will still be available at this time.
Jul 21, 07:58 PDT

Jul 20, 2018

Concierge and Billing Phone Support and Live Chat Unavailable

Completed - The scheduled maintenance has been completed.
Jul 20, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 12:00 PDT

Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, July 20th, 2018. Ticket submissions will still be available at this time.
Jul 20, 10:06 PDT

Jul 19, 2018

No incidents reported.

Jul 18, 2018

Rolling Restarts RC Channel Roll

Completed - The scheduled maintenance has been completed.
Jul 18, 13:11 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:01 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, July 18th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 16, 08:14 PDT

Community Features Under Maintenance

Resolved - This maintenance has been completed, and the community features are now active.
Jul 18, 10:57 PDT

Investigating - The following community features are under unscheduled maintenance: Knowledge Base, Community Pages and Second Life Forums.

Keep an eye on this blog for further updates regarding when these features will become available again.
Jul 18, 10:39 PDT

Jul 17, 2018

Auction Maintenance

Resolved - The Auction Maintenance has been completed. We thank you for your patience during this time.
Jul 17, 16:04 PDT

Update - We appreciate your continued patience. We are still working to resolve this issue. Land auctions are still unavailable at this time. Please watch this blog for further updates.
Jul 16, 11:55 PDT

Investigating - Unfortunately, we have discovered some issues with the new auction services and we had to cancel the open auctions that were pending. Any active bids will returned promptly. Auction services will be offline for the weekend and we hope to resume services early next week.

We apologize for any inconvenience and thank you for your patience during this time.
Jul 13, 15:10 PDT

Support Phones down for Unscheduled Maintenance

Resolved - The unscheduled maintenance has finished.
Jul 17, 13:27 PDT

Investigating - We are currently performing unscheduled maintenance to our support phone lines. Residents can still reach support through other channels available through their dashboard. Please check here for updates.
Jul 17, 12:56 PDT

Jul 16, 2018

Rolling Restarts Main Channel Roll

Completed - This maintenance has been canceled.
Jul 16, 11:51 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 17th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jul 16, 08:17 PDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

Concierge and Billing Phone Support and Live Chat Unavailable

Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 12:00 PDT

Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, July 13th, 2018. Ticket submissions will still be available at this time.
Jul 13, 11:15 PDT

Billing Issues

Resolved - This issue is now resolved - you should be able to transact normally with Mastercard. If you are still having issues, please contact support.
Jul 13, 07:01 PDT

Investigating - We are currently investigating an issue that may cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for updates.
Jul 12, 11:13 PDT

Jul 12, 2018

Concierge and Billing Phone Support, and Live Chat Unavailable

Completed - The scheduled maintenance has been completed.
Jul 12, 13:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 12:15 PDT

Scheduled - All phone and live chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today. Ticket submissions will still be available at this time.
Jul 12, 09:25 PDT

Jul 11, 2018

Auctions Temporarily Offline

Resolved - The land auctions are back online! You can read about the improvements here: https://community.secondlife.com/blogs/entry/2386-a-face-lift-for-auctions/
Jul 11, 11:32 PDT

Identified - Land auctions for Second Life are temporarily offline while we make improvements to the auction system. Land auctions will resume as normal once the improvements have completed. Watch this space for updates as they become available.
Jul 9, 12:16 PDT

Rolling Restarts RC Channel Roll

Update - The scheduled maintenance has been completed.
Jul 11, 11:01 PDT

Completed - The scheduled maintenance has been completed.
Jul 11, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, July 11th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 9, 12:07 PDT

Jul 10, 2018

No incidents reported.

Jul 9, 2018

Unscheduled Maintenance

Resolved - This incident has been resolved.
Jul 9, 19:33 PDT

Investigating - We are currently undergoing unscheduled maintenance. Some residents may experience issues with degraded region performance, or may be unable to access certain regions at this time. We appreciate your patience while this issue is under investigation.
Jul 9, 08:28 PDT

Jul 8, 2018

No incidents reported.