Rolling Restarts Main Channel Roll
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 18th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Second Life Auction Page Maintenance August 22nd
Update - Our Auctions systems are still under maintenance - we will continue to post updates here.
Sep 7, 07:15 PDT
Update - We are continuing our maintenance on our Auction systems. Please continue watching this blog for further updates.
Aug 30, 07:50 PDT
Investigating - We will be undergoing maintenance to our Auctions - Second Life website on Wednesday, August 22nd after 12 PM PDT. During this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
Aug 20, 14:30 PDT
Second Life - Facebook Image Posting Issues
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Under Maintenance
Second Life Main Channel Regions   ? Under Maintenance
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Under Maintenance
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Under Maintenance
Voice Chat   ? Operational
Profiles   Operational
Teleports   Under Maintenance
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts RC Channel Roll Sep 19, 07:00-12:00 PDT
We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, September 19th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Posted on Sep 17, 09:47 PDT
Past Incidents
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
Concierge Phone and Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Sep 13, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:30 PDT
Scheduled - Concierge phone support and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, September 13th, 2018. Ticket submissions will still be available at this time.
Sep 13, 13:09 PDT
Unscheduled Maintenance
Resolved - The unscheduled maintenance has been resolved.
Sep 13, 08:14 PDT
Investigating - We are currently investigating an issue with the llEmail function. Inbound and outbound emails are currently not being received, which may cause issues with objects utilizing the function for updates. Please watch this blog for further updates.
Sep 13, 07:25 PDT
Sep 12, 2018
Rolling Restarts RC Channel Roll
Completed - This maintenance is now complete.
Sep 12, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT, Wednesday, September 12th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Sep 10, 11:15 PDT
Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018
Concierge Phone Support Unavailable
Completed - The scheduled maintenance has been completed.
Sep 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 PDT
Scheduled - Concierge phone support will be unavailable from 9:00 AM PDT to 11:00 AM PDT today, September 09, 2018. Live Chat and Support Ticket submissions will still be available at this time.
Sep 9, 08:37 PDT
Sep 8, 2018

No incidents reported.

Sep 6, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Sep 6, 14:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 12:15 PDT
Scheduled - All phone and live chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT today. Ticket submissions will still be available at this time.
Sep 6, 11:14 PDT
Scheduled Second Life Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:45 PDT
Scheduled - On Thursday, September 6th, we will be undergoing scheduled maintenance to Second Life starting at 6:45AM PDT. During this time, some residents may be logged off and will not be able to log in until maintenance is complete. Please keep an eye on this blog for updates.
Sep 5, 14:22 PDT
Sep 5, 2018
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Sep 5, 10:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT today, Wednesday, September 5th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Sep 5, 06:22 PDT
Sep 4, 2018
Weekly Premium Stipends Delayed
Resolved - This week's Premium Stipends have been dispersed. For any residents that did not receive today's stipend please contact Support.
Sep 4, 07:58 PDT
Investigating - We are aware that some residents Weekly Premium Stipends have been delayed. We are in the process of getting those out. We will update this blog when that has been completed. Thank you for your patience!
Sep 4, 06:45 PDT
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Sep 4, 07:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 4th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Sep 3, 17:45 PDT
Labor Day Observance - Support Closed
Resolved - This incident has been resolved.
Sep 4, 05:55 PDT
Investigating - Concierge and Billing Phone Support and Live Chat will be closed on Monday, September 3rd in observance of Labor Day. Ticket submission will remain available. Have a happy and safe holiday!
Sep 3, 09:01 PDT
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