All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Billing Maintenance Aug 17, 09:30-12:30 PDT
We will be performing scheduled maintenance on our billing system Thursday, August 17th beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Posted on Aug 16, 13:38 PDT
Past Incidents
Aug 16, 2017
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 16, 10:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, LeTigre, and Cake server channels beginning at approximately 7:00 AM PDT on August 16th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 14, 13:45 PDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Concierge Phone and Chat Support Unavailable
Completed - Concierge Phone and chat support are now open.
Aug 11, 12:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:01 PDT
Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 PM to 1:00 PM PDT, today August 11th, 2017. Case submissions are still available.
Aug 11, 11:17 PDT
Aug 10, 2017
Maintenance on jira.secondlife.com
Completed - Maintenance is complete
Aug 10, 21:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:01 PDT
Scheduled - We will be performing scheduled maintenance on jira.secondlife.com this Thursday evening beginning at 21:00 PDT. While we are performing this maintenance, you may not be able to access or update jira.secondlife.com. We appreciate your patience. Please check this blog for updates.
Aug 8, 11:15 PDT
Scheduled Maintenance for Community.secondlife.com
Completed - The Maintenance has been completed
Aug 10, 17:11 PDT
Update - We are still investigating the intermittent logout issues on our Community page. Please watch this blog for updates.
Aug 10, 14:59 PDT
Update - We are currently investigating intermittent logout issues and 500 errors on our Community page. Please watch this blog for updates.
Aug 10, 11:37 PDT
Update - Our scheduled maintenance is still in progress. We will provide another update shortly. Thank you for your patience.
Aug 10, 09:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 PDT
Scheduled - We will undergo scheduled maintenance to our Community website starting at 6AM PDT, tomorrow August 10th. During this maintenance Residents may not be able to access our Community page. Please keep an eye on this blog for updates.
Aug 9, 15:03 PDT
Concierge Phone and Chat Support Unavailable
Completed - Concierge Phone and Chat Support is now available.
Aug 10, 12:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:15 PDT
Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:15 PM to 1:30 PM PDT, today August 10th, 2017. Case submissions are still available.
Aug 10, 06:56 PDT
Aug 9, 2017
Unscheduled Billing Maintenance
Resolved - The billing maintenance is now complete.
Aug 9, 10:31 PDT
Investigating - We currently undergoing maintenance on our billing systems. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Aug 9, 09:34 PDT
Aug 8, 2017
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 8, 08:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , August 8, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 7, 07:18 PDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017
Second Life Website Unscheduled Maintenance
Resolved - Our investigating is complete. Second Life web pages should load as normal.
Aug 6, 07:30 PDT
Investigating - We are investigating an issue with our Second Life websites. Residents may not be able to view some pages. Please keep an eye on this blog for updates.
Aug 6, 06:58 PDT
Aug 5, 2017
Degraded Sl Account
Resolved - This incident has been resolved.
Aug 5, 18:10 PDT
Investigating - We are currently investigating this issue.
Aug 5, 16:56 PDT
Aug 4, 2017
Concierge Phone and Chat Support Unavailable
Completed - Concierge Phone and Chat Support is now available.
Aug 4, 13:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:00 PDT
Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 noon to 1:00 PM PDT, August 4th, 2017. Case submissions are still available.
Aug 4, 11:34 PDT
Aug 3, 2017

No incidents reported.

Aug 2, 2017
Profile Services Undergoing Unscheduled Maintenance
Resolved - This incident has been resolved.
Aug 2, 17:47 PDT
Investigating - We are currently investigating this issue.
Aug 2, 17:13 PDT
Profile Services Undergoing Unscheduled Maintenance
Resolved - This incident has been resolved.
Aug 2, 17:47 PDT
Investigating - We are currently investigating this issue.
Aug 2, 17:05 PDT
Profile Services Undergoing Unscheduled Maintenance
Resolved - This incident has been resolved.
Aug 2, 17:16 PDT
Investigating - We are currently investigating this issue.
Aug 2, 16:59 PDT
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 2, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, Cake and LeTigre server channels beginning at approximately 7:00 AM PDT on August 2nd. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 31, 14:55 PDT
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