Second Life Status

Second Life - Facebook Image Posting Issues

Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life RC LeTigre Regions Operational

Second Life RC BlueSteel Regions Operational

Second Life RC Magnum Regions Operational

Second Life RC Snack Regions Operational

Second Life RC Cake Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 15, 2018

Rolling Restarts RC Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 15, 09:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, August 15th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 13, 11:12 PDT

Scheduled Second Life Maintenance

Completed - The scheduled maintenance has been completed.
Aug 15, 06:07 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 06:00 PDT

Scheduled - On Wednesday, August 15th, we will be undergoing scheduled maintenance to Second Life starting at 6AM PDT. During this time, residents may be logged off and will not be able to log in until maintenance is complete. Please keep an eye on this blog for updates.
Aug 13, 11:18 PDT

Aug 14, 2018

Rolling Restarts Main Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 14, 12:11 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 14th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 13, 11:09 PDT

Community Website Maintenance

Completed - The scheduled maintenance has been completed.
Aug 14, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 PDT

Scheduled - We will be performing scheduled maintenance from 11:00 AM to 12:00 PM PDT, Tuesday August 14th, 2018 on our community website. During this time the website may be unavailable. We appreciate your patience while we continue to perform upgrades and maintenance.
Aug 14, 09:42 PDT

Second Life Billing Maintenance

Completed - The billing maintenance has been completed.
Aug 14, 11:45 PDT

Scheduled - We will be performing some brief maintenance on our billing systems on Tuesday, August 14th, beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX transactions and Marketplace, will not be available. Please check this blog for updates.
Aug 13, 14:53 PDT

Aug 13, 2018

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 13, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:30 PDT

Scheduled - We will be performing scheduled maintenance from 5:30 AM to 6:30 AM PDT, Monday August 13th, 2018. During this time you may notice slower than normal load times as well as issues with login and billing services. We appreciate your patience while we continue to perform upgrades and maintenance.
Aug 7, 12:20 PDT

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

Billing Phone Support Unavailable

Completed - The scheduled maintenance has been completed.
Aug 10, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 10, 11:52 PDT

Scheduled - Billing phone support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, August 10th, 2018. Ticket submissions will still be available at this time.
Aug 10, 11:52 PDT

Bug Reporting Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 PDT

Scheduled - Second Life's bug reporting system Jira will briefly be experiencing maintenance and may not be accessible on August 9th, between the hours of 8pm and midnight. Please see this blog for updates.
Aug 9, 06:08 PDT

Aug 9, 2018

Concierge Phone and Chat Support Unavailable

Completed - The scheduled maintenance has been completed.
Aug 9, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 13:32 PDT

Scheduled - Concierge phone support and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, August 9th, 2018. Ticket submissions will still be available at this time.
Aug 9, 13:03 PDT

Aug 8, 2018

Rolling Restarts RC Channel Roll

Completed - This scheduled region maintenance is now complete!
Aug 8, 10:33 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, August 8th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 6, 08:05 PDT

Resolved - This issue has been resolved! If you in Germany and are still experiencing log-in issues, please contact our support team via chat or ticket for assistance.
Aug 8, 10:28 PDT

Investigating - Some German residents are currently experiencing login issues. These appear to specific to particular Internet Providers. If you are unable to log in from Germany, please contact your Internet Provider for assistance.
Jul 29, 10:24 PDT

Aug 7, 2018

Rolling Restarts Main Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 7, 12:16 PDT

Update - Scheduled maintenance is still currently in progress. Due to code updates with this rolling restart, region downtime may be longer than normal.
Aug 7, 06:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 7th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 6, 08:09 PDT

Aug 6, 2018

Unscheduled Voice Maintenance

Resolved - The unscheduled maintenance to resolve an issue affecting in world voice services has been completed.

Thank you for your patience!
Aug 6, 16:12 PDT

Investigating - We are currently aware of and investigating an issue affecting in world voice. Please continue to check this blog for updates.

We appreciate your patience during this time.
Aug 6, 16:01 PDT

Aug 5, 2018

Concierge Phone and Chat Support Unavailable

Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 PDT

Scheduled - Concierge phone support and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, August 5th, 2018. Ticket submissions will still be available at this time.
Aug 5, 09:28 PDT

Aug 4, 2018

Concierge Phone Support Unavailable

Completed - The scheduled maintenance has been completed.
Aug 4, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 PDT

Scheduled - Concierge phone support will be unavailable from 9:00 AM PDT to 11:30 AM PDT today, August 4th, 2018. Live chat and ticket submissions will still be available at this time.
Aug 4, 07:54 PDT

Aug 3, 2018

Concierge and Billing Phone Support and Live Chat Unavailable

Completed - The scheduled maintenance has been completed.
Aug 3, 13:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 12:00 PDT

Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, August 3rd, 2018. Ticket submissions will still be available at this time.
Aug 3, 09:37 PDT

Aug 2, 2018

Concierge and Billing Phone Support, and Live Chat Unavailable

Completed - The scheduled maintenance has been completed.
Aug 2, 13:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 12:15 PDT

Scheduled - All phone and live chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today. Ticket submissions will still be available at this time.
Aug 2, 11:12 PDT

Aug 1, 2018

Rolling Restarts RC Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 1, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, August 1st, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 31, 10:18 PDT

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