Investigating - We are currently aware that the Marketplace listing Quick Fill options may not be working correctly. We are currently investigating and thank you for your patience. Please follow this blog for updates.
May 6, 08:30 PDT
Investigating - We are aware of intermittent errors being received in group chats. We are currently investigating this issue. Please monitor this blog for additional updates
Apr 19, 10:16 PDT
Update - We are continuing to work to restore account syncing to the beta grid, Aditi. Please continue to watch this blog for updates
Apr 7, 10:36 PDT
Update - We are aware that some residents may be experiencing issues logging into the beta grid. Please keep an eye on this blog for further updates.
Mar 19, 08:17 PDT
Update - We are continuing to investigate this issue. We thank you for your patience while we find a solution. Please continue to follow this blog for updates.
Feb 12, 12:03 PST
Investigating - We are currently unable to copy and sync accounts to the beta grid, Aditi. We apologize for the disruption. We expect that a fix will take several weeks to implement but are working to shorten that timeline. Residents who have previously logged in should still be able to do so. Please watch this blog for updates.
Dec 2, 11:47 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Degraded Performance
secondlife.com ? Operational
marketplace.secondlife.com ? Degraded Performance
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
May 7, 10:26 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, May 12th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
May 7, 10:25 PDT
Past Incidents
May 9, 2021

No incidents reported today.

May 8, 2021

No incidents reported.

May 7, 2021
Completed - The scheduled maintenance has been completed.
May 7, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 13:00 PDT
Scheduled - We are currently undergoing a scheduled maintenance for Name Changes today at 1PM Pacific Time. While this maintenance is in progress, Residents may be unable to utilize the Change Name feature. Please watch this blog for updates.
May 7, 09:28 PDT
Completed - The scheduled maintenance has been completed.
May 7, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:30 PDT
Scheduled - We will be undergoing maintenance scheduled maintenance today, May 7th at 08:30 AM Pacific Time. This may affect Group Chats and Agent Presence for some residents. Keep an eye on this blog post for updates!
May 7, 07:31 PDT
May 6, 2021

Unresolved incident: Second Life Marketplace Issues.

May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:00 PDT
Scheduled - We will be performing maintenance on our billing systems on Wednesday, May 5th at 10:00 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
May 5, 06:40 PDT
May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Tuesday, May 4th at 9:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
May 4, 06:25 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, April 29th from 12 PST - 2 PST. Ticket submissions will still be available at this time.
Apr 29, 10:08 PDT
Apr 28, 2021
Completed - The scheduled maintenance has been completed.
Apr 28, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, April 28th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Apr 23, 10:54 PDT
Apr 27, 2021
Completed - The scheduled maintenance has been completed.
Apr 27, 03:54 PDT
Scheduled - We will be performing rolling restarts for a small number of regions on the Second Life RC Server channels on Tuesday, April 27th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Apr 24, 06:16 PDT
Apr 26, 2021
Resolved - This incident has been resolved.
Apr 26, 09:23 PDT
Monitoring - Hooray! We have a working system for generating map tiles again, along with a few other fixes to maps (zoom). We're still monitoring the results. Thank you for your patience during this long wait, and happy navigating.
Apr 19, 09:10 PDT
Update - We know it's been a long time! Thank you for your continued patience. We finally have a fix in testing, and look forward to rolling it out soon!
Apr 15, 15:39 PDT
Update - We are continuing to work on a fix for this issue. We appreciate your continued patience!
Apr 2, 08:05 PDT
Update - Now that Uplift has finished we are working to restore the map tile functionality. We still do not have an ETA, but please follow this blog for updates and thank you for your patience!
Jan 21, 11:23 PST
Identified - We have identified the issue and will be implementing a fix, but not not have an ETA for the resolution. Please note the map tile issue also affects new region owners as well as current owners. Thank you very much for your patience, and watch this blog for updates.
Nov 19, 06:49 PST
Investigating - We are aware that currently inworld map tiles are not updating, and we are working on the issue. We appreciate your patience. Please watch this blog for further updates.
Nov 18, 16:10 PST
Apr 25, 2021

No incidents reported.