Support Downtime Coming!

Scheduled Maintenance Report for Second Life

Completed

Scheduled maintenance is currently still in progress. We will provide updates as necessary.
Posted Nov 14, 2017 - 09:09 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2017 - 15:00 PST

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Nov 13, 2017 - 06:28 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2017 - 06:26 PST

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Nov 13, 2017 - 06:26 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2017 - 03:00 PST

Scheduled

Hi Everybody!

Well, this is embarrassing. Our support upgrade needs to be postponed yet again.

Outside factors have come into play and we will be unable to upgrade our service until next week.

What this means is that for our residents:

Support access will remain normal until next Monday the 13th at 3:00 pm. We will then move forward with this upgrade which will have the same expected downtime.

During the downtime you will be unable to create new support tickets, view existing support tickets, or take advantage of our live chat service.

Thank you for your patience! We will keep you up to date on our progress via the status blog when the upgrade is under way.

Cheers,
Second Life Support Team
Posted Nov 08, 2017 - 15:11 PST
This scheduled maintenance affected: External Support (Chat Support, Case Support) and Websites (support.secondlife.com).