Billing Issues

Incident Report for Second Life

Resolved

The MasterCard transactions issue has been resolved. If you continue to experience any issues using the MasterCard payment method please contact Support.

Posted Jul 05, 2018 - 12:02 PDT

Update

Thank you for your continued patience. This issue is still under investigation, and we will provide updates here as we have them.

Posted Jul 02, 2018 - 07:46 PDT

Update

We are continuing to investigate this issue. Thank you so much for your continued patience.

Posted Jun 29, 2018 - 09:22 PDT

Investigating

We are currently investigating an issue that may still cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for more updates as they become available.

Posted Jun 22, 2018 - 10:52 PDT