Billing Issues
Incident Report for Second Life
Resolved
The MasterCard transactions issue has been resolved. If you continue to experience any issues using the MasterCard payment method please contact Support.
Posted 4 months ago. Jul 05, 2018 - 12:02 PDT
Update
Thank you for your continued patience. This issue is still under investigation, and we will provide updates here as we have them.
Posted 5 months ago. Jul 02, 2018 - 07:46 PDT
Update
We are continuing to investigate this issue. Thank you so much for your continued patience.
Posted 5 months ago. Jun 29, 2018 - 09:22 PDT
Investigating
We are currently investigating an issue that may still cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for more updates as they become available.
Posted 5 months ago. Jun 22, 2018 - 10:52 PDT