All Systems Operational

Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com ? Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, September 11th, from 10:00 AM PST to 10:30 AM PST. Ticket submissions will still be available at this time.
Sep 11, 09:26 PDT
Unscheduled Marketplace Maintenance
Resolved - This incident has been resolved.
Sep 11, 09:22 PDT
Monitoring - We have identified the issue regarding Marketplace subscription and listing enhancements, and a fix is being implemented at this time. Please be sure to double-check your subscription and listing enhancements if you have disabled them prior, as these may revert during this time. We will continue to monitor for issues.
Aug 26, 11:35 PDT
Investigating - We are aware and investigating reports involving Marketplace subscriptions and listing enhancements. Please continue to watch this blog for further updates
Aug 26, 09:43 PDT
Sep 10, 2025
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Sep 10, 09:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, September 10th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 8, 06:24 PDT
Sep 9, 2025
Voice Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:30 PDT
Scheduled - Second Life WebRTC voice services will be undergoing maintenance on Tuesday, September 9 from 3:30 PM to 4:00PM SLT. Nearby voice and voice calls will be briefly unavailable during the maintenance window.
Sep 9, 14:58 PDT
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Sep 9, 09:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 9th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 8, 06:23 PDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Sep 3, 09:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, September 3rd, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 1, 06:31 PDT
Sep 2, 2025
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Sep 2, 11:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , September 2nd, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 1, 06:33 PDT
Support Ticket Delays
Resolved - This incident has been resolved.
Sep 2, 10:04 PDT
Update - We know some of you have experienced longer wait times for support, and we appreciate your continued patience. The good news: we're catching up.

Our expanded team is now fully in action, and we're closing out tickets faster each week. The backlog is shrinking, and urgent issues are being prioritized.

You’ll continue to see new names as more team members come online. We’re also improving our internal systems to keep things moving smoothly going forward.

Thanks again for bearing with us—we’ll keep you updated as we get closer to fully normal response times.
Jul 28, 08:20 PDT
Update - Our support teams have grown over the last two months and have been working hard to train quickly and streamline our processes to get things back to normal as quickly as possible. You will be seeing some new names in support contacts very soon. We’ll continue to keep you updated on our progress. We appreciate your continued patience and understanding as we work through these issues and address your needs as quickly as possible.
Apr 30, 15:14 PDT
Monitoring - Since the beginning of the year, we’ve experienced a higher volume of support tickets and system challenges that have slowed our response times. We know this isn’t what you expect from us, and we’re truly sorry for any inconvenience caused.

Our team is working hard to streamline our processes and get things back to normal as quickly as possible. We’ll keep you updated on our progress. Thank you for your patience and understanding as we work through these issues.
Feb 25, 10:06 PST
Investigating - Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.
Oct 29, 07:18 PDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025
Unscheduled Phone and Live Chat Support Maintenance
Resolved - This incident has been resolved.
Aug 30, 14:45 PDT
Investigating - We are currently undergoing unscheduled maintenance for our Billing Phone lines and Live Chat support. Ticket submission will still be available, as well as Premium Plus and Concierge Phone lines .

We apologize for the inconvenience. Please continue to monitor this blog for updates.
Aug 30, 06:59 PDT
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