Unscheduled Wiki Maintenance
Update - We're continuing to monitor ongoing issues with wiki access. Additionally, we're also aware that a syntax highlighting plugin currently used in some wiki articles is no longer working as expected due to some system updates. We're working on a fix for this plugin, and thank you for your patience!
Jun 10, 2025 - 14:36 PDT
Monitoring - We’re currently aware of an issue where the Second Life Wiki may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause.

We’ll provide updates here as soon as more information becomes available.
May 02, 2025 - 15:01 PDT
Issues with transaction receipts
Investigating - We're currently investigating a systems issue which may have caused some Resident transaction receipts to fail to be delivered via email over the past few weeks. We're doing our best to resolve this issue quickly and will update you here with further information as soon as it's available. Thank you for your patience!
May 29, 2025 - 14:45 PDT
Support Ticket Delays
Update - Our support teams have grown over the last two months and have been working hard to train quickly and streamline our processes to get things back to normal as quickly as possible. You will be seeing some new names in support contacts very soon. We’ll continue to keep you updated on our progress. We appreciate your continued patience and understanding as we work through these issues and address your needs as quickly as possible.
Apr 30, 2025 - 15:14 PDT
Monitoring - Since the beginning of the year, we’ve experienced a higher volume of support tickets and system challenges that have slowed our response times. We know this isn’t what you expect from us, and we’re truly sorry for any inconvenience caused.

Our team is working hard to streamline our processes and get things back to normal as quickly as possible. We’ll keep you updated on our progress. Thank you for your patience and understanding as we work through these issues.
Feb 25, 2025 - 10:06 PST
Investigating - Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.
Oct 29, 2024 - 07:18 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com ? Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Degraded Performance
Chat Support Operational
Phone Support Operational
Case Support Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Scheduled Email System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:00 PDT
Scheduled - We will be performing scheduled maintenance on June12th, 2025 starting at 15:00 - 15:30 SLT for the Main Grid, Agni.
During the maintenance period, emails coming into Second Life (including replies to offline IMs and external email to LSL scripts) may be temporarily disrupted during the maintenance. Outgoing email from Second Life will not be impacted.
Jun 12, 10:43 PDT
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:00 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, June 12th from 12:00 PM PST to 2:30 PM PST. Ticket submissions will still be available at this time.
Jun 12, 06:46 PDT
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday June 12th from 9:00 AM PDT - 10:30 AM PDT. Ticket submissions will still be available at this time.
Jun 12, 06:45 PDT
Jun 11, 2025
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jun 11, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, June 11th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jun 10, 11:11 PDT
Jun 10, 2025
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:30 PDT
Scheduled - Phone and chat support will be unavailable Tuesday June 10th from 6:30 AM PDT - 11:00 AM PDT. Ticket submissions will still be available at this time.
Jun 9, 14:58 PDT
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jun 10, 08:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, June 10th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save your builds in progress by taking a copy of the item before the rolling restart begins. Please subscribe to or check this blog for updates.
Jun 9, 16:20 PDT
Jun 9, 2025
Scheduled Viewer Update System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 PDT
Scheduled - We will be performing scheduled maintenance on our Viewer Update System Monday June 9nd starting at 09:00 PDT - 09:30 PDT. During this maintenance, Viewer update checking may be disrupted at this time. All other services will function as normal.

Please monitor this blog for additional updates
Jun 6, 13:51 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday June 5th from 9:00 AM PDT - 10:00 AM PDT. Ticket submissions will still be available at this time.
Jun 5, 08:53 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:30 PDT
Scheduled - We will be performing scheduled maintenance on June 5th 2025 starting at 8:30 PDT - 9:30 PDT . During this maintenance, users may be logged out or be unable to log in. Regions may be unavailable or teleports may fail. In-world Inventory access may be limited. In addition, LindeX purchases and inworld transactions may fail. Some web resources such as the Marketplace Wiki, Jira, and Profiles may be unavailable, as may Event posting, Friends List, and Access Lists.

Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.

Please monitor this blog for additional updates
Jun 4, 10:41 PDT
Jun 4, 2025
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jun 4, 09:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday June 4th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jun 2, 09:48 PDT
Jun 3, 2025
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jun 3, 09:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , June 3rd, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jun 2, 09:47 PDT
Jun 2, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:30 PDT
Scheduled - We will be performing scheduled maintenance on Monday June 2nd starting at 10:30 PDT - 11:30 PDT . During this maintenance, users may be logged out or be unable to log in. Regions may be unavailable or teleports may fail. In addition, LindeX purchases and inworld transactions may fail. Some web resources such as the Marketplace Wiki, Jira, and Profiles may be unavailable, as may Event posting, Friends List, and Access Lists.

Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.

Please monitor this blog for additional updates
May 30, 12:46 PDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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