Rolling Restarts for Second Life RC Channels
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 2025 - 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday November 26th, beginning at approximately 7:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 26, 2025 07:00-12:00 PST
Issues with embed URLs
Monitoring - We have an update on YouTube embed issues and how to manage your viewing of video content inside Second Life on our Featured News blog here: https://community.secondlife.com/news/featured-news/youtube-embeds-in-second-life-what-happened-and-how-to-keep-your-media-working-r11233/
Nov 19, 2025 - 11:21 PST
Investigating - We are aware that YouTube embed URLs, not in an iframe, are failing with an error 153. This may be a result of YouTube changes with embed link policies. We are investigating the issue but have seen success using embed URLs in an iframe.
Oct 31, 2025 - 14:57 PDT
Second Life Regions Under Maintenance
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Under Maintenance
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com ? Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Phone and Live Chat Support Maintenance Nov 26, 2025 08:45-10:00 PST

Phone and chat support will be unavailable Wednesday, November 26th from 08:45 AM PST - 10:00 AM PST. Ticket submissions will still be available at this time.
Posted on Nov 25, 2025 - 12:29 PST
Nov 26, 2025

Unresolved incident: Rolling Restarts for Second Life RC Channels.

Nov 25, 2025
Unscheduled Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 14:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 13:45 PST
Scheduled - Chat support will be unavailable Tuesday, November 25th from 1:45 PM PST - 2:30 PM PST. Ticket submissions and phone support will still be available at this time.
Nov 25, 13:44 PST
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Nov 25, 08:16 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, November 25th, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 24, 06:17 PST
Nov 24, 2025
Voice Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 16:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 15:30 PST
Scheduled - We will perform maintenance on our WebRTC voice servers for regions on the Second Life Preflight channel. Nearby voice and voice calls will be briefly unavailable during the maintenance window.
Nov 24, 13:39 PST
Nov 23, 2025

No incidents reported.

Nov 22, 2025
Live Chat and Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 14:30 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 22, 08:11 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:30 PST
Scheduled - Live Chat and Phone support will be unavailable Saturday, November 22nd from 06:30 AM PST - 2:30 PM PST. Ticket submissions will still be available at this time.
Nov 22, 06:23 PST
Nov 21, 2025
Unscheduled Live Chat Maintenance
Resolved - This incident has been resolved.
Nov 21, 06:21 PST
Investigating - We are currently investigating an issue which is preventing access to Live Chat. Phone Support and Ticket Submissions are still available.
Nov 20, 13:57 PST
Nov 20, 2025
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:45 PST
Scheduled - Phone and chat support will be unavailable Thursday, November 20th from 08:45 AM PST - 12:30 PM PST. Ticket submissions will still be available at this time.
Nov 19, 08:45 PST
Nov 19, 2025
Voice Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 16:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:30 PST
Scheduled - We will preform general maintenance on our voice servers November 19th 2025 at 3:30 PM SLT
Nov 19, 08:39 PST
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Nov 19, 09:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday November 19th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 19, 06:53 PST
Unscheduled Billing Maintenance
Resolved - This incident has been resolved.
Nov 19, 07:34 PST
Investigating - We will be performing unscheduled maintenance on our billing systems on Tuesday, November 18 at 11:40AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc). Please watch this blog for updates.
Nov 18, 11:38 PST
Nov 18, 2025
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Nov 18, 09:58 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday November 19th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 13, 11:43 PST
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Nov 18, 09:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , November 18th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 13, 11:42 PST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 06:30 PST
Scheduled - Phone and chat support will be unavailable Tuesday-Thursday, November 11th - 13th, 2025 as we are closed for professional development.

You can file a support ticket at any time for assistance with all of your support needs by visiting support.secondlife.com while logged into your Second Life account, and we will respond as quickly as possible.
Nov 6, 13:39 PST
Nov 12, 2025
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:30 PST
Scheduled - Phone and chat support will be unavailable Tuesday-Thursday, November 11th - 13th, 2025 as we are closed for professional development.

You can file a support ticket at any time for assistance with all of your support needs by visiting support.secondlife.com while logged into your Second Life account, and we will respond as quickly as possible.
Nov 6, 06:30 PST
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Nov 12, 09:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 12th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 10, 14:30 PST
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